CDC Public Response Service

The CDC Public Response Service is interested in displaying their telephone numbers and email link for the benefit of visitors to our site.

As a result of the Anthrax outbreaks following the September terrorist attacks, American Social Health Association and the CDC combined efforts to establish a new call and email center to address the concerns of the American public. The CDC Public Response Service began in October 2001 and provides CDC approved information to the public about biological and chemical terrorism. The service provides information on anthrax, small pox, botulism and other biological and chemical agents. The service is also available to respond to concerns about other emergency public health issues.

Health Communication Specialists offer clear, concise, up-to-date information and referrals to the public through hotline and email services. The service works with the general public, public health professionals and emergency response teams. Service is available for English and Spanish speakers and for the Deaf and Hard of Hearing.

Hours of operation: Mon-Fri 8am-11pm(ET) and Sat-Sun 10am-8pm. (ET)

Toll-free numbers:
English 1-888-246-2675 and Spanish 1-888-246-2857 and TTY 1-866-874-2646


Another useful link for our visitors with questions about bioterrorism would be the CDC website at