Clinton County
Clinton County, Iowa
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Communications Commission

 

Clinton County Law Enforcement Center
241 7th Avenue North
Clinton, IA 52732The Clinton County Public Safety Answering Point (PSAP) is located at the Clinton County Sheriff’s Office.

EMERGENCY DIAL 911

 

The PSAP receives 911 and non-emergency calls for all of Clinton County. The calls are dispatched to the 4 Law Enforcement Agencies, 8 Ambulance services and 17 Fire Departments that service Clinton County. The Clinton County PSAP is staffed by twelve telecommunicators including Lead Operators. The Communications Supervisor Michele Bott, oversees the day to day operations and the entire group is under the direction of Sheriff Rick Lincoln ( Director of Communications) and Chief Brian Guy (Assistant Director).

There are approximately 4000 call for service generated, 17,000 phone calls, 30,000 radio transmissions, and 48,000 computer transactions in the PSAP monthly.

Clinton County Communications has currently upgraded the twelve year old 911 phone system equipment. The A Child is Missing Program was adopted countywide at the beginning of 2007. 

Clinton County telecommunicators have participated in numerous activities to promote Communications and 911 in Clinton County: National Night Out, Safety Town, Fire Department Open Houses, Citizen Police Academy, Clinton Meth Reduction Coalition, to name a few.

The dedicated professionals that staff the Communications Center have over 100 years of experience.

Most recently, Clinton County PSAP has been used as a model for consolidation of dispatch services in another county.

 

 

The Telecommunicator is the first to speak with the hysterical caller, getting enough information to dispatch the correct emergency responders safely, then further assisting with any additional requests from the responders.